Aligned Leisure is a 100% owned subsidiary of the Richmond Football Club, established as a vehicle to manage the operations of Richmond’s health, fitness and leisure business activities. Supported by the people and business systems of the Richmond Football Club, Aligned Leisure currently operates 52 leisure centres, community stadiums, pools, gyms, theatres and other facilities throughout Victoria and New South Wales.
At Aligned Leisure, culture is paramount, and we are committed to developing our people in a supportive environment. Connecting to Thrive and Win is about connecting not only with customers, but also about staff connecting with each other with humour and care, through storytelling and authenticity, to build genuine relationships.
We are constantly on the lookout for talented individuals who fit our culture and either wish to learn a new industry or further develop their existing skills. If you have a passion for your local region, a focus on supporting your community and a desire to help us in providing the best level of service, we would love to hear from you.
Job Description
We are seeking a friendly and proactive Part Time Customer Experience Officer to support our Caulfield aquatic swim school and squad operations. This role is ideal for someone who enjoys working with families and children and athletes, and thrives in a busy, customer-focused environment.
The role will be based onsite at our Caulfield Grammar School – Caulfield Campus location.
Key Responsibilities
Provide direct customer support during Monday and Tuesday swim lessons sessions.
Manage customer enquiries related to Learn to Swim (LTS) and Squad programs
